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5 Year Warranty

 

Canon Warranty

At Canon we obsess about the details in every aspect of our products, and that’s why we are confident to offer a 5 year local warranty on our Mirrorless, DSLR, Digital Video Camera and Lens products purchased from authorised Canon Australia sellers from 25th November 2019.

Manufacturer Warranty

Your purchase of Canon products* within Australia which is distributed by Canon Australia is covered by Canon’s warranty

*Excludes most business products (imageRUNNER & iR-ADV devices, Production Printers, Dream Labo), and business product accessories, including software solutions

Canon Manufacturer’s Warranty for Consumer Imaging Products

(applies to purchases made on or after 25th November 2019 )

This warranty applies to the Canon consumer product categories listed below (Products) purchased in Australia from Canon Australia Pty Ltd or their respective authorised distributors, dealers or retailers.

Canon-branded products purchased from other sources (including ‘grey’, ‘parallel’ or ‘direct’ imports) are not covered by this warranty. They may come with a different warranty offered by the retailer or relevant sales company based in another country.

You will need proof of purchase to make a warranty claim so please keep your receipt and this warranty card safe. You can also register your product on our website as a record of your purchase.

Consumer Guarantees

You may have rights under applicable Australian consumer laws.

For goods supplied in Australia only: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Canon manufacturer’s warranty

In addition to your consumer rights, Canon offers the following manufacturer’s warranty:

      1. With normal use and service, during the Warranty Period stated below, Canon warrants the Products will be free from defects arising wholly or substantially from faulty parts, manufacture or workmanship:

        Product - Purchased new and unused, or Canon-refurbished (not second hand)Previous Warranty Period
        (applies to purchases up to 24th November 2019)
        Current Warranty Period
        (applies to purchases on or after 25th November 2019)
        Projectors (excluding lamps) & standard accessories 36 months 36 months
        Projector lamps 6 months 6 months
        Image Stabiliser binoculars 24 months 24 months
        PIXMA PRO printer range 24 months 24 months
        imagePROGRAF large format printers 24 months 24 months
        WG inkjet printer range 24 months 5 years
        Fixed lens cameras 24 months 24 months
        Cinema EOS products 24 months 24 months
        Interchangeable lens cameras (excluding Cinema EOS) 24 months 5 years
        Canon camera lenses (excluding Cinema EOS lenses) 24 months 5 years
        Digital video cameras (excluding Cinema EOS) 24 months 5 years
        All other consumer products and their standard Canon accessories 12 months 12 months
      2. Canon’s warranty does not cover:
        1. replacing consumables including drums, lamps, film, SD cards, ink, toner and paper;
        2. rubber rollers in scanners;
        3. any software included with the Products; or
        4. any malfunction or specific requirement of any other item of hardware or software you link to the Product.
      3. Canon’s warranty does not apply where damage is caused by external factors including:
        1. normal wear and tear;
        2. damage caused outside Canon’s control including accidents, electrical faults, power surges, internet connection fault, vandalism or burglary;
        3. your negligent or improper use of the Products including failing to follow operating instructions or providing an unsuitable environment;
        4. leaking batteries;
        5. liquid exposure (except for waterproof Products) or infiltration of foreign particles;
        6. repairs or modification of the Products except by Canon or its authorised service agents;
        7. using any other consumables, accessories, supplies, parts or devices (including batteries, tapes/cards, lenses and flash attachments) not conforming to Canon’s specifications; or
        8. shipping or other transit.
      4. Subject to your consumer rights, Canon excludes all liability in respect of the Product for any loss that is not reasonably foreseeable from a failure of the Product including liability for negligence, loss of your data, loss or damage to third party software, loss of expenditure associated with the Product, losses incurred while the Product is being repaired or during transit to or from Canon, or loss of enjoyment.
      5. This warranty is not transferable.

Making a Warranty Claim

The process for making claims differs by Product as described below. We may ask you for a written description of the problem, images or other relevant material. We may try to troubleshoot and resolve the problem with you first. Remember, please have your proof of purchase ready.

Projectors purchased in Australia

To make a claim, call Canon as soon as possible on 1300 799 604.

If Canon accepts your warranty claim, we will collect the Product to repair or replace any faulty parts or rectify any faulty workmanship at our cost but any costs to unmount it and/or securely and safely package it for delivery to Canon is at your cost (subject to consumer law rights).

Document scanners1, faxes2, micrographics and WG inkjet printer range purchased in Australia

  1 Does not apply to P series scanners
  2 Applies to laser fax models that can also be used as standalone printers

To make a claim, call Canon as soon as possible on 13 13 83.

If Canon accepts your warranty claim, we will (at our cost and subject to consumer law rights) repair or replace any faulty parts or rectify any faulty workmanship.

Where the Product is located:
a. in a 25km radius of a Canon direct service centre, Canon or its authorised services agents will perform warranty repairs using its reasonable commercial efforts to do so by the end of the day after Canon receives notice of the warranty claim (excluding weekends or public holidays); or
b. outside a 25km radius of a Canon direct service centre, a fee will be charged to provide on-site warranty services.

Inkjet printers (excluding PIXMA PRO, imagePROGRAF and WG inkjet ranges) purchased in Australia

To make a claim, call Canon as soon as possible on 1300 460 738 or submit a request at www.canon.com.au/support

If we need to examine the Product then, except as otherwise required under consumer law, you must pay for all packing, freight and insurance costs to ship the Product to Canon or its authorised service agent.

If Canon accepts your warranty claim after the Warranty Period, we will (at our cost and subject to consumer law rights) supply a replacement of the same or equivalent model (subject to availability).

If your warranty claim is not accepted, Canon or its authorised service agents may still be able to resolve your problem, where service is charged at our standard rates (only with your prior approval).

All other Products

To make a claim, call Canon or our authorised service agents as soon as possible on 13 13 83 or submit a request at www.canon.com.au/support

If we need to examine the Product then, except as otherwise required by consumer law, you must pay for all packing, freight and insurance costs to ship the Product to Canon or our authorised service agent.

If Canon accepts your warranty claim, we will (at our cost and subject to consumer law rights) repair or replace any faulty parts or rectify any faulty workmanship, either perform the work on-site or return the Product to you.

If your warranty claim is not accepted, Canon or our authorised service agents may still be able to resolve your problem, where service is charged at our standard rates (only with your prior approval) and either perform the work on-site or deliver the Products for repair at your cost.

Own it now, pay later

Featuring a lightweight body and Canon Full Frame CMOS sensor, the EOS 6D Mark II is the adventure photographers camera, supported with Camera Assist. Whether you are embarking on weekend adventures, or the trip of a lifetime it is the perfect camera to take with you to ensure that all of your images stand out from the pack.

Camera Assist

Get started, get creative and get connected with your Canon camera. Explore the video series designed to help you get to know your new camera and find out how easy it is to share your photos instantly.
To view the tutorials scroll down to Compatibility & Support.

Incredible low light performance

Capture and create images with incredible low light detail thanks to a newly developed 26.2 Megapixel Full Frame Canon CMOS sensor delivering up to 40,000 ISO.

Full Frame from a new angle
EOS 6D Mark II is the first Full Frame DSLR to ever feature a vari-angle LCD screen with Touch AF so you can find new angles and shoot astra with ease.

Focus on what matters
The advanced 45 point all cross-type auto focus system with wide coverage helps you pin point the exact part of the frame you wish to focus on. When shooting in live view or movie mode, Canon's Dual Pixel CMOS AF delivers super fast and smooth auto focus with intelligent subject tracking.

Stay Connected with Bluetooth® and Wi-Fi
For a constant connection, Bluetooth® and Wi-Fi let you browse and download photos and even shoot remotely via your smart phone so you can get in the frame.

Selected shots from the EOS 6D Mark II Advanced Kit (Refurbished)

Accessories

Specifications

Specifications

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Barcode 4549292084030

Sensor

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Sensor format Full Frame
Sensor Type CMOS
Sensor Size 35.9 x 24 mm
Full Frame
Sensor Size Approx. 35.9 x 24.0 mm
Effective Pixels 26.2 Megapixels
Total Pixels Approx. 27.1 megapixels
Aspect Ratio 3:2
Filter Low-Pass Filter Built in/Fixed
Sensor Cleaning EOS integrated cleaning system
Sensor - Dust deletion Auto, Manual, Appending Dust Delete Data
Colour Filter Type Primary Colour

Processor

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Processor Type DIGIC 7

Still Image

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Recording Format Design rule for Camera File System (DCF) 2.0
Compatible Lens Mount EF Lens
Focal Length Equivalent to 1.0x the focal length of the lens
Image Stabilisation Optical Image Stabilizer on compatible lens
Movie: In-camera 5-axis Digital IS available.

Focusing

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Focusing Type TTL secondary image-registration, phase-difference detection with the dedicated AF sensor
AF System/ Points Max. 45 points (Cross-type AF point: Max. 45 points)
*Number of available AF points, Dual cross-type AF points, and Cross-type AF points vary depending on the lens used.
*Dual cross-type focusing at f/2.8 with center AF point when Group A (of the
AF area EV -3 - 18 (with the center AF point supporting f/2.8, One-Shot AF, room temperature, ISO 100)
AF Modes One-Shot AF
AI Servo AF
AI Focus AF
Manual focusing (MF)
AF Point Selection Via optical viewfinder:
EV -3 - 18 (at 23 °C & ISO 100) with centre AF point & f/2.8 or brighter lenses
Via liveview on LCD screen:
EV -2.5- 18 (at 23 °C & ISO 100) with One-Shot AF
Selected AF point display Automatic AF point selection possible based on color information equivalent to human skin-tone
AF Lock Locked when shutter button is pressed half way in One Shot AF mode or AF-ON Button is pressed.
AF Assist Beam Emitted by an optional dedicated Speedlite or optional Speedlite Transmitter ST-E2
Manual Focus Selected on lens
AF Microadjustment C.Fn II-16
+/- 20 steps (wide and tele setting for Zooms)
Adjust all lenses by same amount
Adjust up to 40 lenses individually
Adjustments remembered for lens by serial number

Exposure Control

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Exposure Compensation Manual:
With viewfinder shooting: ±5 stops in 1/3- or 1/2-stop increments
With Live View shooting: ±3 stops in 1/3- or 1/2-stop increments
AEB (Auto Exposure Bracketing): ±3 stops in 1/3- or 1/2-stop increments (can be combined with manual exp
Metering Modes Approx. 7,560-pixel RGB+IR metering sensor and 63-zone TTL open-aperture metering
Evaluative metering (linked to all AF points)
Partial metering (approx. 6.5% of viewfinder at center
Spot metering (approx. 3.2% of viewfinder at center)
Cen
Metering Range EV 1 - 20 (at room temperature, ISO 100)
AE Lock Auto: In 1-shot AF mode with evaluative metering exposure is locked when focus is achieved.
Manual: By AE lock button in creative zone modes.
Exposure Compensation Manual:
With viewfinder shooting: ±5 stops in 1/3- or 1/2-stop increments
With Live View shooting: ±3 stops in 1/3- or 1/2-stop increments
AEB (Auto Exposure Bracketing): ±3 stops in 1/3- or 1/2-stop increments (can be combined with manual exp
AEB 2, 3, 5 or 7 Shots +/-3 EV 1/3 or 1/2 stop increments
Anti-flicker shooting Flicker reduction provided
ISO Sensitivity Basic Zone modes: ISO speed set automatically
P, Tv, Av, M, B: ISO Auto, ISO 100 - ISO 40000 manual setting (in 1/3- or whole-stop increments)
expansion to L (equivalent to ISO 50), H1 (equivalent to ISO 51200)
H2 (equivalent to ISO 102400) pr
Maximum ISO Sensitivity 40000

Shutter

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Shutter Type Electronically-controlled focal-plane shutter

Creative Features

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Shooting Mode Program AE, Shutter-priority AE, Aperture-priority AE, Manual exposure, Bulb exposure, Custom shooting modes (C1/C2)

White Balance

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White Balance Type Auto white balance with the imaging sensor
White Balance Settings AWB (Ambeince priority/White priority), Daylight, Shade, Cloudy, Tungsten, White Fluorescent light, Flash, Custom, Colour Temperature Setting (Approx. 2500 K - 10000 K)
White balance compensation:
1. Blue/Amber +/-9
2. Magenta/ Green +/-9.
Custom White Balance Yes, 1 setting can be registered
WB Bracketing +/-3 levels in single level increments
2, 3, 5 or 7
Selectable Blue/Amber bias or Magenta/ Green bias.

Viewfinder

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Viewfinder Type Eye-level pentaprism
Coverage (Vertical/Horizontal) Vertical/Horizontal approx. 98% (with eyepoint approx. 21 mm and aspect ratio set to 3:2)
Magnification Approx. 0.71x (-1 m-1 with 50mm lens at infinity)
Eyepoint Approx. 21 mm (from eyepiece lens center at -1 m-1)
Dioptre Correction Approx. -3.0 - +1.0 m-1 (dpt)
Viewfinder Focusing Screen Fixed, Precision Matte
Viewfinder Mirror Quick-return type
Depth of field preview Yes, with Depth of Field preview button.
Viewfinder Eyepiece shutter On strap

Screen

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Screen Type Touch screen Vari angle 7.7cm (3.0") 3:2 Clear View II TFT
Screen Coverage Approx. 100%
Viewing Angle (horizontally/vertically) Approx. 170°
Coating Anti smudge
Screen Display Options (1) Quick Control Screen
(2) Camera settings
(3) Electronic Level
Screen Brightness Adjustable to one of seven levels
Touch Screen Yes, capacitive sensing
Screen size Wide 3.0-in. (3:2)
Screen Pixels approx. 1040K dots
External Flash Control via camera menu screen
Flash Modes E-TTL II Auto Flash, Metered Manual
X-sync 1/180 sec
Flash Exposure Compensation +/- 3EV in 1/2 or 1/3 increments
Flash Exposure Bracketing Yes, with compatible External Flash
Flash Exposure Lock Yes
Second Curtain Synchronisation Yes
HotShoe/ PC terminal Yes/ No

Shooting

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Shooting Modes Basic Zone modes: Scene Intelligent Auto, Creative Auto, Special Scene (Portrait, Group Photo, Landscape, Sports, Kids, Panning, Close-up, Food, Candlelight, Night Portrait, Handheld Night Scene, HDR Backlight Control) Creative Zone modes: Program AE, Shu
Picture Styles Auto, Standard, Portrait, Landscape, Neutral, Faithful, Monochrome, User Defined (x3)
Colour Space sRGB and Adobe RGB
Image Processing Highlight Tone Priority
Auto Lighting Optimizer (4 settings)
Long exposure noise reduction
High ISO speed noise reduction (4 settings)
Multi Shot Noise Reduction
Auto Correction of Lens Peripheral illumination
Chromatic aberration
Drive modes Single, Continuous, Self timer (2s+remote, 10s +remote), Silent single shooting, Silent continous shooting
Continuous Shooting Max. Approx. 4.5fps. (speed maintained for up to 1250 images (JPEG)¹²or 17 images (RAW))³ (with UHS-I card)²
Continuous shooting speed Continuous shooting speed: High-speed continuous shooting: Max. approx. 6.5 shots/sec.
* The continuous shooting speed decreases during Antiflicker shooting, during Live View shooting with Servo AF, or during Live View shooting with an external Speedlite.
* The continuous shooting speed for high-speed continuous shooting may decrease depending on the temperature, battery level, flicker reduction, shutter speed, aperture, subject conditions, brightness, AF operation, lens, flash use, shooting function settings, etc.

Low-speed continuous shooting: Max. approx. 3.0 shots/sec.
* The continuous shooting speed decreases during Live View shooting with an external Speedlite.
* During Panning mode in viewfinder shooting: Max. approx. 4.3 shots/sec., in Live View shooting: Max. approx. 2.7 shots/sec. (at 1/30 sec. shutter speed, with maximum aperture) Silent continuous shooting: Max. approx. 3.0 shots/sec.
Intervalometer Built-in, number of shots selectable from 1-99 or unlimited. Bulb timer available Timelapse Movie mode available12
Max. burst JPEG Large/Fine: Approx. 110 shots (Approx. 150 shots) RAW: Approx. 18 shots (Approx. 21 shots)
RAW+JPEG Large/Fine: Approx. 17 shots (Approx. 19 shots)
* Based on Canon’s standard testing SD card (Standard: 8 GB, High-speed: 16 GB, UHS-I compatible) and standard testing conditions (High-speed continuous shooting, ISO 100, Standard Picture Style).
* Figures in parentheses are the number of shots when a Canon’s standard testing UHS-I SD card is used.

Live View Mode

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Live View Mode Type Electronic viewfinder with image sensor
Live View Coverage 100% (horizontally and vertically)
Live View Frame Rate 29.97 fps
Focusing Manual Focus (Magnify the image 5x or 10x at any point on screen)
Autofocus: Quick mode, Live mode, Live Face detection mode
Metering Real-time evaluative metering with image sensor
Active metering time can be changed
Display Options Grid overlay (x3), Histogram, Aspect ratios, Electronic Level

File Type

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Still Image File Type JPEG: Fine, Normal (Exif 2.30 [Exif Print] compliant) / Design rule for Camera File system (2.0)
RAW: RAW, M-RAW, S-RAW (14bit, Canon original RAW 2nd edition), Digital Print Order Format [DPOF] Version 1.1 compliant
RAW+JPEG simultaneous recording Yes, any combination of RAW + JPEG, M-RAW + JPEG, S-RAW + JPEG possible.
Image File Size JPEG 3:2: (L) 6240 x 4160, (M) 4160 x 2768, (S1) 3120 x 2080 (S2) 2400 x 1600
JPEG 4:3: (L) 5536 x 4160, (M) 3680 x 2768, (S1) 2768 x 2080, (S2) 2112 x 1600
JPEG 16:9: (L) 6240 x 3504, (M) 4160 x 2336, (S1) 3120 x 1752, (S2) 2400 x 1344
JPE
Movie File Type MP4:
Movie: MPEG4 AVC / H.264 (Video: H.264 inter frame, Sound: Linear PCM / AAC, recording level can be manually adjusted by user)
MOV:
Motion JPEG (4K 29.97/25.00, time-lapse movies only)
ALL-I (FHD 29.97/25.00, time-lapse movies onl
Movie File Size 1920 x 1080 (59.94, 50, 29.97, 25, 23.976 fps) IPB Standard or Light
1280 x 720 (59.94, 50, 29.97, 25 fps) IPB Standard or Light
HDR movie:
1920 x 1080 (59.94, 50, 29.97, 25, 23.976 fps) IPB (Standard, Light)
Time-lapse movie:
384
Movie Length Max duration 29min 59sec, Max file size 4GB (If file size exceeds 4GB a new file will be created automatically except in Timelapse Movie mode)
Folders New folders can be manually created and selected
File Numbering (1) Consecutive numbering
(2) Auto reset
(3) Manual reset

Wi-Fi Function

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Wi-Fi Frequency Wi-Fi (2.4GHz) Channels: IEEE802.11b, IEEE802.11g, IEEE802.11n
Wi-Fi Security Camera Access Point: WPA2-PSK with AES encryption or open Infrastructure: Shared key, with WEP encryption, WPA-PSK/WPA2-PSK with TKIP/AES encryption or open
Geotag Information Longitude, Latitude, Elevation, Coordinated Universal Time
Positioning Modes Mode 1, Mode 2
Position Update Timing 1 sec., 5 sec., 10 sec., 15 sec., 30 sec., 1 min., 2 min., 5 min.
Compatible Satellite Navigation Systems GPS satellites (USA), GLONASS satellites (Russia), Quasi-Zenith Satellite System (QZSS), Quasi-Zenith Satellite Michibiki (Japan)
Log Files Format NMEA Format. One log file per day based
Log File Usage Change in time zone creates another file.
The log data saved in internal memory can be transferred to a card or downloaded to a computer as a log file.

Other Features

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Metadata Tag User copyright information (can be set in camera)
Image rating (0-5 stars)
GPS coordinates: Latitude, Longitude, Elevation, Coordinated Universal Time (UTC), Satellite signal acquisition status
LCD Panel / Illumination Yes / Yes
Water/ Dust resistance Yes (equal to EOS-1N)
Intelligent Orientation Sensor Yes
Playback zoom 1.5x - 10x
Display Formats (1) Single image with information (2 levels)< br/>(2) Single image< br/>(3) 4 image index< br/>(4) 9 image index< br/>(5) 36 image index< br/>(6) 100 image index< br/>(7) Jump Display< br/>(8) Movie/edit
Slide Show Playback time: 1/2/3/5/10/20 seconds
Repeat: On/Off
Background music: On/Off
Transition effect: Off, Slide in 1, Slide in 2, Fade 1, Fade 2, Fade 3
Histogram Brightness: Yes
RGB: Yes
Highlight Alert Yes
Image Erase/Protection Erase: Single image, All images in folder, Checkmarked images, unprotected images
Protection: Erase protection of one image at a time
Menu Categories (1) Shooting menu (x5)
(2) Playback menu (x3)
(3) Setup menu (x5)
(4) Custom Functions menu
(5) My Menu
Menu Languages English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukrainian, Turkish, Arabic, Thai, Simplified Chinese, Traditional Chinese, Korean, Japanese
Firmware Update Update possible by the user.

Interface

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Computer/Other Hi-Speed USB (USB 2.0)
Headphone Headphone mini jack
External microphone IN terminal 3.5 mm diameter stereo mini-jack
Directional Stereo Microphone DM-E1 or commercially-available external microphone connectable
USB Hi-Speed USB
HDMI mini OUT terminal Type C (Auto switching of resolution), CEC-compatible
Wireless remote control Compatible with Remote Controller RC-6 and Wireless Remote Control BR-E1 (via Bluetooth)
Remote control terminal For N3-type remote control units

Power Source

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Batteries Battery Pack LP-E6N
Battery Indicator Power source, Battery level, Shutter count, Recharge performance, Battery registration possible

Physical Specifications

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Dimensions (WxHxD) Approx. 144.0 x 110.5 x 74.8 mm
Camera Weight Approx. 765g (including battery pack and card)
Approx. 685g (body only)
Image Stabilisation Following lenses are not compatible with in-camera digital stabilisation: EF 50mm f/1.2L USM, EF 85mm f/1.2L II USM, EF 200mm f/2L IS USM, EF 300mm f/2.8L IS II USM, EF 400mm f/2.8L IS II USM, EF 500mm f/4L IS II USM, EF 600mm f/4L IS II USM, EF 800mm f/5

What's included

  • EOS 6D Mark II Body
  • EF 24-70mm f/4L IS USM Lens
  • Battery Pack
  • Battery Charger
  • EOS 6D Mark II Strap
EOS 6D Mark II Advanced Kit - What's Included

Compatibility & Support

Compatibility


Get to know your Canon EOS 6D Mark II.

Canon EOS 6D Mark II Tutorial – Introduction & User Guide

Canon EOS 6D Mark II Tutorial - Tips and Techniques

Connect your Canon EOS 6D Mark II to your iPhone via Wi-Fi

Connect your Canon EOS 6D Mark II to your Android phone via Wi-Fi

Downloads

Support FAQs

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