Delivery information

Canon is pleased to offer FREE STANDARD DELIVERY to anywhere in Australia! (within the Australia Post delivery network)

Most orders placed are delivered by Australia Post and are tracked with a package tracking number to ensure your order arrives safe and secure. Expected delivery times are within 1-5 business days for metropolitan areas, and within 5-10 business days for orders originating from remote regions. Please see Australia Post to check if your address is included in its delivery network

Some products will be delivered via freight couriers and you will incur the charge at time of purchase. This includes, but is not limited to Smart boards. Please check individual products pages for more information.

All deliveries will need to be signed for, so please make sure you choose your delivery address carefully. If you are not at home to accept delivery of your order, you may wish to consider shipping your order to your office address or an alternate address where you know someone can sign on your behalf.

Please note: Delivery to a PO Box, AFPO, PMB or Locked Bag is not permitted for security reasons.

The Canon Store sells and ships items only within Australia. We do not ship to freight forwarders and you may not export any products purchased at the Canon Store, as we only sell and ship directly to the end user customers only.

If you experience any problems with your order or shipment, please contact us immediately so that we can investigate this for you and resolve the matter.