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24 Month Warranty

Returns & Warranties

We are proud of the products we sell and we hope you have a great experience. If you believe a product you purchased from the Canon Store is defective, then you may have a right of return and/or other remedies under either our voluntary warranty (please refer below or to your Warranty Card) and/or the Consumer Guarantees under the Australian Consumer Law - see consumerlaw.gov.au

CANON MANUFACTURER’S WARRANTY FOR CONSUMER IMAGING PRODUCTS
(applies to purchases made on or after 20 July 2015)

This warranty applies to Canon consumer products (Products) that are purchased in Australia or New Zealand from Canon Australia Pty Ltd or Canon New Zealand Limited (Canon) or their respective authorised distributors, dealers or retailers.

Canon-branded products purchased from other sources (including ‘grey’, ‘parallel’ or ‘direct’ imports) are not covered by this warranty. These products may come with a different warranty offered by the retailer or relevant sales company based in another country.

You will need proof of purchase to make a warranty claim so please keep your receipt and warranty card safe. You can also register your product on our website as a record of your purchase.

Consumer Guarantees

You have rights under applicable Australia and New Zealand consumer laws.

For goods supplied in Australia only: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For goods supplied in New Zealand only: This warranty applies in addition to your rights under the Consumer Guarantees Act 1993. Further information on the Consumer Guarantees Act is available from Consumer Affairs.

Canon manufacturer’s warranty

In addition to your consumer rights, Canon offers the following manufacturer’s warranty:

  1. With normal use and service, during the Warranty Period stated below, Canon warrants the Products will be free from defects arising wholly or substantially from faulty parts, manufacture and workmanship:

    Product: purchased new and unused, or Canon-refurbished product (not second hand) Warranty Period (from date of purchase)
    Projector Products (excluding lamps) and standard accessories 36 months
    Projector Lamps 6 months
    Image Stabilizer binoculars 24 months
    IP/Network Video Cameras 24 months
    Interchangeable and fixed lens cameras 24 months
    Cinema EOS products 24 months
    Canon camera lens 24 months
    Digital Video Cameras 24 months
    PIXMA PRO Range 24 months
    All other consumer products and their standard Canon accessories 12 months
  2. Canon’s warranty does not cover:

    1. replacing consumables including print heads, drums, lamps, film, ink, toner and paper;
    2. rubber rollers in scanners; or
    3. any software included with the Products.
  3. Canon’s warranty does not apply where damage is caused by external factors including:

    1. normal wear and tear;
    2. damage caused outside Canon’s control such as accidents, vandalism or burglary;
    3. your negligent or improper use of the Products including failing to follow operating instructions;
    4. leaking batteries;
    5. liquid exposure (except water for waterproof Products) or infiltration of foreign particles;
    6. repairs or modification of the Products except by Canon, or its authorised service agents;
    7. using unsuitable ink or toner or other materials in the Products;
    8. using any accessories, supplies, parts or devices (including batteries, tapes/cards, lenses and flash attachments) not conforming to Canon’s specifications; or
    9. shipping or other transit.
  4. Subject to your rights under consumer law, Canon excludes all liability in respect of the Product for any loss that is not reasonably foreseeable from a failure of the Product, which may include liability for negligence, loss of tape/card, loss of images, loss of data, loss of expenditure associated with the Product, losses incurred while the product is being repaired and loss of enjoyment.
  5. This warranty is not transferrable.


MAKING A WARRANTY CLAIM

The process for making a claim may differ for some products. Please see the claims processes below.

Projectors (only those purchased in Australia)

To make a claim notify Canon as soon as possible by telephoning 1300 799 604 (Australia).

You may be asked to provide a written description of the problem, images or other relevant material. Remember, please have your proof of purchase ready. The service team will try to troubleshoot the problem with you first.

If your projector problem cannot be rectified over the phone, Canon will organise for it to be collected and a replacement model will be delivered to you upon receipt. Ownership of the faulty projector will pass to Canon upon receipt by Canon or its agents. Replacement projectors will be the same and/or equivalent projector model, subject to availability. The replacement model may be a new or refurbished ‘as new’ unit projector, determined at the discretion of Canon.

(please note – Canon will pay for courier costs to pick up any faulty units as identified by our customer care trouble shooting team, however costs for unmounting projectors and/or securely and safely packaging them for safe travel back to Canon is at the cost of the end user)

Document Scanners*, Faxes** and Micrographics (only those purchased in Australia)

* Does not apply to P Series Scanners
** Applies only to those models of laser faxes that can also be used as stand alone printers

To make a claim, notify Canon as soon as possible by telephoning Canon on 13 13 83 (Australia). You may be asked to provide a written description of the problem, images or other relevant material. The service team may try to troubleshoot the problem with you first. Remember, please have your proof of purchase ready.

If the warranty claim is accepted Canon will, at its cost, repair or replace any faulty parts or rectify any faulty workmanship.

Where the Product is located:

  1. within a 25km radius of a Canon Direct Service Centre:

    warranty repairs will be carried out on-site by Canon or Canon authorised service agents; and Canon will use its best endeavours to carry out such repairs by the end of the day after Canon receives notice of the warranty claim (except that this period shall not include weekends or public holidays).

  2. outside a 25km radius: a fee will be charged for provision of on site warranty services. 

All other products
To make a claim, notify Canon or our authorised service agents as soon as possible by telephoning Canon on 13 13 83 (Australia) or 0800 222 666 (New Zealand). You can also email Canon Australia by submitting an enquiry at: www.canon.com.au/en-AU/Personal/Support-Help You can email Canon New Zealand at: helpdesk@canon.co.nz Or see: canon.com.au/warranty (Australia) or canon.co.nz/warranty (New Zealand)

You may be asked to provide a written description of the problem, images or other relevant material. The service team may try to troubleshoot the problem with you first. Remember, please have your proof of purchase ready. If we need to examine the Product then, except as otherwise required by consumer law, you must pay for all packing, freight and insurance costs to ship the Product to Canon or its authorised service agent. 

If Canon accepts your warranty claim, we will, at our cost (and subject to your rights under consumer law) repair or replace any faulty parts or rectify any faulty workmanship, and return the Product to you.
If your warranty claim is not accepted, Canon or its authorised service agents may still be able to resolve your problem, where that service is charged at our standard rates (only with your prior approval).

Features

3.0" Vari-angle LCD screen

Capture unique angles with the tilt out LCD screen. Perfect for viewing over crowds and other difficult angles.

EOS RP Bluetooth
Bluetooth creates a constant connection between your smortphone & camera. Shoot remotely, view & transfer images with the Canon Camera Connect App.
Wi-Fi / NFC
With built in NFC & Wi-Fi its easy to share your images to your favourite social media platforms. You can also shoot remotely via your smartphone or tablet using the Canon Camera Connect App.
Dual Pixel CMOS AF

Film-makers can enjoy fast and smooth AF in 4K and Full HD shooting thanks to Canon\'s Dual Pixel CMOS AF technology and Movie Servo AF, while the touch panel LCD enables you to quickly select AF points when shooting movies.

Cross-Type Max 45-point AF
For pin-point focusing or wide-area tracking, the 45 all cross type AF points are individually selectable or grouped into areas, giving you greater control over composition regardless of where your subject is in the frame.
Up to 6 Frames Per Second
6.0 fps for high continuous shooting
7,560 PIXEL RGB+IR Metering sensor
The 7560-pixel RGB+IR metering sensor measures both visible light and invisible infra-red light, giving accurate exposures.
24.2 Megapixels Sensor
Shoot your world with a brilliant 24.2 megapixel Canon CMOS sensor. The latest sensor provides stunning clarity and the freedom to crop.
Time-Lapse Movie
Choose a shooting interval and a defined number of shots and shoot a series of still images and then save them as a time lapse movie within the camera.
ISO 25600 Pictures, 12800 Movies
Auto (100-25600), 100-25600 (in 1/3 stop or whole stop increments) ISO can be expanded to H: 51200. During Movie shooting: Auto (100-12800), 100-12800 (in 1/3 stop or whole stop increments) ISO can be expanded to H: 25600
Intelligent Viewfinder
The Intelligent Viewfinder allows you to see shooting and focusing information overlaid when looking through the viewfinder.
HDR High Dynamic Range

Tackle high-contrast lighting with built-in HDR capabilities. Using continuous shooting and auto exposure bracketing together, three frames are captures at different exposures. These are combined into a single HDR image.

EOS Movie Full HD

Be as creative with moving pictures as you are with still photography. Shoot high-definition video in 1080p resolution.

Creative Filters

Creative Filters provide a range of in-camera processing options to help to expand the creative options of photography. These filters can be applied to both RAW files and JPEG files and one image can be processed several times with different filters

DIG!C 7 Processor

Fast, powerful and innovative, DIG!C 7 is Canon\'s latest and most advanced imaging processor to date. It commands cutting-edge technologies to deliver stunning image quality, IS performance, image clarity, and intuitive operation

The EOS 800D is a powerful entry Level DSLR camera supported with Camera Assist, which provides you with everything you need at your fingertips to start your photography journey. Ideal for first time DSLR users unfamiliar with camera vocabulary the new guided user interface will help you learn as you shoot. With easy-to-understand displays, the images onscreen will guide you on the different shooting effects.

Camera Assist
Get started, get creative and get connected with your Canon camera. Explore the video series designed to help you get to know your new camera and find out how easy it is to share your photos instantly.
To view the tutorials scroll down to Compatibility & Support.

Quality and detail in all situations
Combining leading imaging technologies - including a new 24.2 megapixel CMOS sensor and Canon's latest DiG!C 7 processor, the camera will capture scenes in impressive quality, while being fast enough to ensure crystal clear images. For Llow light shots from sunrise to sunset, the 800D allows you to shoot up to ISO 25,600 -extendable to 51,200.

Capture all the action
Whether it's a safari, sport or sunny scenes on the beach, Dual Pixel CMOS Auto Focus tracks subjects as they move. The combination of a 45 point all cross-type AF system and 6 frames per second continuous shooting means you can freeze the action with ultimate precision.

Shoot Full HD movies
Budding filmmakers can shoot movies in stunning Full HD resolution, and use the cameras HDR and Time Lapse Movie functions to help capture stunning creative videos.

Stay connected with Bluetooth®
For a constant connection, Bluetooth® Lets you browse and download photos on to your smart phone without having to take the EOS 800D from your bag after the initial connection.

  • EOS 800D

    Visually Guided Interface

    Learn to use different shooting modes with the new visually guided interface. Portrait photography is easy with 'blurry' vs 'non-blurry' graphics displayed in AV mode. Or capture moving subjects with ease by the 'flowing' vs 'frozen' runner in TV mode.
  • EOS 800D

    Incredible Image Quality

    Incredible image quality in all situations thanks to a large 24.2 megapixel CMOS sensor and DiG!C 7 processor. This means better details, clean, crisp images that are large enough for you to print.
  • EOS 800D

    Pinpoint Focusing

    The 45 point cross type Auto Focus will allow you to pinpoint the exact subject to focus on. Easily select between zone and single focus will help you achieve outstanding results.
  • EOS 800D

    Shoot, Connect, Share

    From travel to family there is nothing better than sharing your amazing images with the world. With the Canon Camera Connect app you can instantly get social and share all your adventures from your EOS 800D.
  • EOS 800D

    Continuous Shooting

    Shoot multiple images quickly with 6 frames per second continuous shooting speed, allowing you to freeze the action to capture the perfect expression.
  • EOS 800D

    Super Steady Movies

    Whether it's sports or sunny scenes on the beach, Dual Pixel CMOS Auto Focus tracks subjects as they move, while the 5 axis image stabilizer will prevent camera shake when shooting hand-held movies.

Selected shots from the EOS 800D Super Kit

Accessories

Specifications

Specifications

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Barcode 4549292083804

Sensor

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Sensor format APS-C
Sensor Type CMOS
Sensor Size 22.3 x 14.9mm
APS-C
Sensor Size 22.3 x 14.9mm CMOS
Effective Pixels 24.2 Megapixels
Total Pixels 25.8 Megapixels
Aspect Ratio 3:2
Filter Built-in/Fixed
Sensor Cleaning EOS integrated cleaning system
Colour Filter Type Primary Colour

Processor

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Processor Type DIGIC 7
Compatible Lens Mount EF Lens, EF-S Lens
Focal Length Equivalent to 1.6x the focal length of the lens

Focusing

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Focusing Type TTL-CT-SIR with a CMOS sensor
AF System/ Points 45 cross-type AF points (45 f/5.6 cross-type AF points, 27 f/8 points [9 cross-type], centre point is f/2.8 and f/5.6 dual cross-type) [11]
AF area EV -3 -18 (at 23°C & ISO100)
AF Modes AI Focus
One Shot
AI Servo
AF Point Selection Automatic selection: 45 point AF
Manual selection: Single point AF
Manual selection: Zone AF
AF points can be selected separately for vertical and horizontal shooting
Selected AF point display Indicated by a transmissive LCD in viewfinder and Quick Control screen
Predictive AF Yes, up to 8m
AF Lock Locked when shutter button is pressed half way in One Shot AF mode or AF-ON button is pressed
AF Assist Beam Intermittent firing of built-in flash or emitted by optional dedicated Speedlite
Manual Focus Selected on lens

Exposure Control

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Metering Range EV 1-20 (at 23°C with 50mm f/1.4 lens ISO100)
AE Lock Auto: In 1-shot AF mode with evaluative metering exposure is locked when focus is achieved.
Manual: By AE lock button in creative zone modes.
Exposure Compensation +/-5 EV in 1/3 or 1/2 stop increments (can be combined with AEB)
AEB 3 shots +/- 3 EV, 1/2 or 1/3-stop increments
ISO Sensitivity AUTO(100-256000), 100-25600 in 1/3-stop or whole stop increments
ISO can be expanded to H: 51200
During Movie shooting: Auto (100-12800), 100-12800 (In 1/3-stop or whole stop increments)
ISO can be expanded to H: 25,600
Maximum ISO Sensitivity 25600

Shutter

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Shutter Type Electronically-controlled focal-plane shutter

White Balance

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White Balance Type Auto white balance with the imaging sensor
White Balance Settings AWB (Ambience priority, White priority), Daylight, Shade, Cloudy, Tungsten light, White Fluorescent light, Flash, Custom, Colour Temperature Setting.
White balance compensation:
1. Blue/Amber +/-9
2. Magenta/Green +/-9
Custom White Balance Yes, 1 setting can be registered
WB Bracketing +/-3 levels in single level increments
3 bracketed images per shutter release.
Selectable Blue/Amber bias or Magenta/ Green bias

Viewfinder

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Built-in Viewfinder Yes
Viewfinder Type Pentamirror
Coverage (Vertical/Horizontal) Approx. 95%
Magnification Approx. 0.82x [4]
Eyepoint Approx. 19mm (from eyepiece lens centre)
Dioptre Correction -3 to +1 m-1 (dioptre)
Viewfinder Focusing Screen Fixed
Viewfinder Mirror Quick-return half mirror (Transmission: reflection ratio of 40:60, no mirror cut-off with EF600mm f/4 or shorter)
Viewfinder Information AF information: AF points, focus confirmation light
Exposure information: Shutter speed, aperture value, ISO speed (always displayed), AE lock, exposure level/compensation, spot metering circle, exposure warning, AEB
Flash information: Flash ready
Depth of field preview Yes, with Depth of Field preview button
Viewfinder Eyepiece shutter On strap

Screen

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Screen Type Touch screen vari angle 7.7cm (3.0") 3:2 Clear View II TFT, approx. 1040K dots
Screen Coverage Approx. 100%
Viewing Angle (horizontally/vertically) Approx 170°
Coating Anti-reflection and Anti smudge
Screen Display Options (1) Quick Control Screen
(2) Camera settings
(3) Electronic Level
Screen Brightness Adjustable to one of seven levels
Screen size 7.7cm (3.0")
Screen Pixels 1,040,000 dots
Built-in Flash Yes
External Flash E-TTL II with EX series Speedlites, wireless multi-flash support
External Flash Control via camera menu screen
Built-in Flash GN (ISO 100, meters) 12
Built-in Flash Coverage up to 17mm focal length (35mm equivalent: 27mm)
Built-in Flash recycle time Approx. 3 seconds
Flash Modes Auto, Manual flash, Integrated Speedlite Transmitter
X-sync 1/250sec
Red-Eye Reduction Yes - with red eye reduction lamp
Flash Exposure Compensation +/- 3EV in 1/2 or 1/3 increments
Flash Exposure Bracketing Yes, with compatible External Flash
Flash Exposure Lock Yes
Second Curtain Synchronisation Yes
HotShoe/ PC terminal Yes/ No

Shooting

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Shooting Modes Scene Intelligent Auto (Stills and Movie), No Flash, Creative Auto, Portrait, Landscape, Close-up, Sports, SCN(Kids, Food, Candlelight, Night Portrait, Handheld Night Scene, HDR Backlight Control), Creative Filters, Program AE, Shutter priority AE, Apertu
Picture Styles Auto, Standard, Portrait, Landscape, Fine Detail, Neutral, Faithful, Monochrome, User Defined (x3)
Colour Space sRGB and Adobe RGB
Image Processing Highlight Tone Priority
Auto Lighting Optimizer (4 settings)
Long exposure noise reduction
High ISO speed noise reduction (4 settings)
Multi Shot Noise Reduction
Auto Correction of Lens Peripheral illumination
Chromatic aberration
Drive modes Single, Continuous L, Continuous H, Self timer (2s+remote, 10s+remote), Silent single shooting, Silent continuous shooting
Continuous Shooting Max. Approx. 6fps. (speed maintained until card is full) (JPEG) (1)(10)(with UHS-I card), 27 images (RAW)(with UHS-I card))(2)(10)

Live View Mode

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Live View Mode Type Electronic viewfinder with image sensor
Live View Coverage Approximately 100% (horizontally and vertically)
Live View Frame Rate 29.97 fps
Focusing Manual Focus (Magnify the image 5x or 10x at any point on screen)
Autofocus: Dual Pixel CMOS AF (Face detection and Tracking AF, FlexiZone-Multi, FlexiZone-Single), One-shot AF and Servo AF selectable for stills and Movie
Metering Real-time evaluative metering with image sensor.
Evaluative metering, partial metering, spot metering, center-weighted average metering
Display Options Grid overlay (x3), Histogram, Electronic level

File Type

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Still Image File Type JPEG: Fine, Normal (Exif 2.30 [Exif Print] compliant) / Design rule for Camera File system (2.0)
RAW: RAW, M-RAW, S-RAW (14bit, Canon original RAW 2nd edition)
Digital Print Order Format [DPOF] Version 1.1 compliant
RAW+JPEG simultaneous recording Yes, any combination of RAW + JPEG, M-RAW + JPEG, S-RAW + JPEG possible
Image File Size JPEG 3:2: (L) 6000x4000, (M) 3984x2656, (S1) 2976x1984, (S2) 1920x1280, (S3) 720x480/nJPEG 4:3: (L) 5328x4000, (M) 3552x2664, (S1) 2656x1992, (S2) 1696x1280, (S3) 640x480/nJPEG 16:9: (L) 6000x3368, (M) 3984x2240, (S1) 2976x1680 (S2) 1920x1080, (S3) 720x40
Movie File Type MP4 (Video: H.264 Intra fram / inter frame, Sound: Linear PCM / AAC, recording level can be manually adjusted by user)
Movie File Size 1920 x 1080 (59.94, 50 fps) inter-frame
1920 x 1080 (29.97, 25, 23.98 fps) intra or inter-frame
1920 x 1080 (29.97, 25) lite inter-frame
1280 x 720 (59.94, 50 fps) inter-frame
1280 x 720 (29.97, 25) lite inter-frame
640 x480 (29.97, 25
Movie Length Max duration 29min 59sec, Max file size 4GB (If file size exceeds 4GB a new file will be created automatically)
Folders New folders can be manually created and selected
File Numbering 1. Consecutive numbering
2. Auto reset
3. Manual reset

Other Features

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Metadata Tag User copyright information (can be set in camera)
Image rating (0-5 stars)
LCD Panel / Illumination Yes / Yes
Intelligent Orientation Sensor Yes
Playback zoom 1.5x-10x
Display Formats (1) Single image with information (2 levels)
(2) Single image
(3) 4 image index
(4) 9 image index
(5) 36 image index
(6) 100 image index
(7) Jump display
Slide Show Choose images with Image Search
Playback time: 1/2/3/5/10/20 seconds
Repeat: On/Off
Background music: On/Off
Transition effect: Off, Slide in 1, Slide in 2, Fade 1, Fade 2, Fade 3
Histogram Brightness: Yes
RGB: Yes
Highlight Alert Yes
Image Erase/Protection Erase: Single image, all images in folder, all images on a card, all found images (during image search)
Protection: Single image, all images in folder, all images on card, all found images (during image search)
Menu Categories (1) Shooting menu (x5)
(2) Playback menu (x3)
(3) Setup menu (x4)
(4) Display Option menu
(5) My Menu
Menu Languages 25 Languages
English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukrainian, Turkish, Arabic, Thai, Simplified Chinese, Traditional Chinese, Korean and J
Firmware Update Update possible by the user

Interface

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External microphone IN terminal External microphone (3.5mm Stereo mini jack)
USB Hi-Speed USB
Video Output PAL/ NTSC (integrated with USB terminal)
HDMI mini OUT terminal HDMI mini output (HDMI-CEC compatible)

Direct Print

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Canon Printers Canon Compact Photo Printers and PIXMA Printers supporting PictBridge
PictBridge Yes

Storage

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Storage Type SD, SDHC or SDXC (UHS-I)card

Software

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PC Supported Operating system Windows 10 / 8.1 / 8 / 7*
Mac OS X 10.9, 10.10, 10.11
*With Microsoft .NET Framework 4.5 is installed
Image Processing Digital Photo Professional 4.4.0 (RAW Image Processing)
Other Software EOS Utility, EOS Lense Registration Tool, EOS Web Service Registration Tool, EOS Sample Music, Picture Style Editor

Power Source

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Batteries Rechargeable Li-ion Battery LP-E17
Battery life Viewfinder: Approx. 600 (at 23°C, AE 50%, FE 50%)(5)
Viewfinder: Approx. 550 (at 0°C, AE 50%, FE 50%)
Live View: Approve 270 (at 23°C, AE 50%, FE 50%)
Live View: Approve 230 (at 0°C, AE 50%, FE 50%)
Battery Indicator 6 levels + percentage
Power saving Power turns off after 10/30 (10 sec viewfinder/30 sec live view, functions, image playback etc) sec, 30 sec, 1,2, 3, 8, or 15 mins
Power Supply & Battery Chargers Battery Pack LP-E17 and Battery Charger LC-E17E

Physical Specifications

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Body Materials Chassis: Aluminum alloy and polycarbonate resin with glass fiber
Exterior: Polycarbonate resin with glass fiber and special conductive fiber
Operating Environment 0 – 40 °C, 85% or less humidity
Dimensions (WxHxD) 131.0 x 99.9 x 76.2 mm
Camera Weight Approx. 532g (CIPA testing standard, including battery and memory card)

What's included

  • EOS 800D Camera
  • EF-S 18-135mm f/3.5-5.6 IS STM Lens
  • Battery Charger LC-E17E
  • Battery LP-E17
  • Canon Camera Strap
  • Getting started booklet
  • Canon warranty card

Compatibility & Support

Compatibility


Get to know your Canon EOS 800D.

Canon EOS 800D Tutorial – Introduction & User Guide

Canon EOS 800D Tutorial - Tips and Techniques

Connect your Canon EOS 800D to your iPhone via Wi-Fi

Connect your Canon EOS 800D to your Android phone via Wi-Fi

Downloads

Support FAQs

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