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At Canon we obsess about the details in every aspect of our products, and that’s why we are confident to offer a 5 year local warranty on our Mirrorless, DSLR, Digital Video Camera and Lens products purchased from authorised Canon Australia sellers from 25th November 2019.
Your purchase of Canon products* within Australia which is distributed by Canon Australia is covered by Canon’s warranty
*Excludes most business products (imageRUNNER & iR-ADV devices, Production Printers, Dream Labo), and business product accessories, including software solutions
(applies to purchases made on or after 25th November 2019 )
This warranty applies to the Canon consumer product categories listed below (Products) purchased in Australia from Canon Australia Pty Ltd or their respective authorised distributors, dealers or retailers.
Canon-branded products purchased from other sources (including ‘grey’, ‘parallel’ or ‘direct’ imports) are not covered by this warranty. They may come with a different warranty offered by the retailer or relevant sales company based in another country.
You will need proof of purchase to make a warranty claim so please keep your receipt and this warranty card safe. You can also register your product on our website as a record of your purchase.
You may have rights under applicable Australian consumer laws.
For goods supplied in Australia only: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In addition to your consumer rights, Canon offers the following manufacturer’s warranty:
The process for making claims differs by Product as described below. We may ask you for a written description of the problem, images or other relevant material. We may try to troubleshoot and resolve the problem with you first. Remember, please have your proof of purchase ready.
Projectors purchased in Australia
To make a claim, call Canon as soon as possible on 1300 799 604.
If Canon accepts your warranty claim, we will collect the Product to repair or replace any faulty parts or rectify any faulty workmanship at our cost but any costs to unmount it and/or securely and safely package it for delivery to Canon is at your cost (subject to consumer law rights).
Document scanners1, faxes2, micrographics and WG inkjet printer range purchased in Australia
1 Does not apply to P series scanners 2 Applies to laser fax models that can also be used as standalone printers
To make a claim, call Canon as soon as possible on 13 13 83.
If Canon accepts your warranty claim, we will (at our cost and subject to consumer law rights) repair or replace any faulty parts or rectify any faulty workmanship.
Where the Product is located:a. in a 25km radius of a Canon direct service centre, Canon or its authorised services agents will perform warranty repairs using its reasonable commercial efforts to do so by the end of the day after Canon receives notice of the warranty claim (excluding weekends or public holidays); orb. outside a 25km radius of a Canon direct service centre, a fee will be charged to provide on-site warranty services.
Inkjet printers (excluding PIXMA PRO, imagePROGRAF and WG inkjet ranges) purchased in Australia
To make a claim, call Canon as soon as possible on 1300 460 738 or submit a request at www.canon.com.au/support
If we need to examine the Product then, except as otherwise required under consumer law, you must pay for all packing, freight and insurance costs to ship the Product to Canon or its authorised service agent.
If Canon accepts your warranty claim after the Warranty Period, we will (at our cost and subject to consumer law rights) supply a replacement of the same or equivalent model (subject to availability).
If your warranty claim is not accepted, Canon or its authorised service agents may still be able to resolve your problem, where service is charged at our standard rates (only with your prior approval).
All other Products
To make a claim, call Canon or our authorised service agents as soon as possible on 13 13 83 or submit a request at www.canon.com.au/support
If we need to examine the Product then, except as otherwise required by consumer law, you must pay for all packing, freight and insurance costs to ship the Product to Canon or our authorised service agent.
If Canon accepts your warranty claim, we will (at our cost and subject to consumer law rights) repair or replace any faulty parts or rectify any faulty workmanship, either perform the work on-site or return the Product to you.
If your warranty claim is not accepted, Canon or our authorised service agents may still be able to resolve your problem, where service is charged at our standard rates (only with your prior approval) and either perform the work on-site or deliver the Products for repair at your cost.
EOS 6D Mark II and EF 24-70mm f/4L IS USM is the adventure photographers camera. Stretch your horizons and enjoy the first full frame DSLR to feature a vari-angle LCD screen with Touch AF.
Film-makers can enjoy fast and smooth AF in 4K and Full HD shooting thanks to Canon\'s Dual Pixel CMOS AF technology and Movie Servo AF, while the touch panel LCD enables you to quickly select AF points when shooting movies.
The Vari angle LCD screen allows shooting from difficult angles and positions, filming over a crowd at a wedding or getting the best ground shoot the vari angle LCD screen will make this greatly easier.
Fast, powerful and innovative, DIG!C 7 is Canon\'s latest and most advanced imaging processor to date. It commands cutting-edge technologies to deliver stunning image quality, IS performance, image clarity, and intuitive operation
Large bright touch screen for clear viewing
Incredible low light performanceCapture and create images with incredible low light detail thanks to a newly developed 26.2 Megapixel Full Frame Canon CMOS sensor delivering up to 40,000 ISO.
Full Frame from a new angleEOS 6D Mark II is the first Full Frame DSLR to ever feature a vari-angle LCD screen with Touch AF so you can find new angles and shoot astra with ease.
Focus on what mattersThe advanced 45 point all cross-type auto focus system with wide coverage helps you pin point the exact part of the frame you wish to focus on. When shooting in live view or movie mode, Canon's Dual Pixel CMOS AF delivers super fast and smooth auto focus with intelligent subject tracking.
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(9am - 5pm EST, Mon - Fri)
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