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5 Year Warranty

Manufacturer Warranty

Your purchase of Canon products* within Australia which is distributed by Canon Australia is covered by Canon’s warranty

*Excludes most business products (imageRUNNER & iR-ADV devices, Production Printers, Dream Labo), and business product accessories, including software solutions

Canon Manufacturer’s Warranty for Consumer Imaging Products

(applies to purchases made on or after 25th November 2019 )

This warranty applies to the Canon consumer product categories listed below (Products) purchased in Australia from Canon Australia Pty Ltd or their respective authorised distributors, dealers or retailers.

Canon-branded products purchased from other sources (including ‘grey’, ‘parallel’ or ‘direct’ imports) are not covered by this warranty. They may come with a different warranty offered by the retailer or relevant sales company based in another country.

You will need proof of purchase to make a warranty claim so please keep your receipt and this warranty card safe. You can also register your product on our website as a record of your purchase.

Consumer Guarantees

You may have rights under applicable Australian consumer laws.

For goods supplied in Australia only: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Canon manufacturer’s warranty

In addition to your consumer rights, Canon offers the following manufacturer’s warranty:

  1. With normal use and service, during the Warranty Period stated below, Canon warrants the Products will be free from defects arising wholly or substantially from faulty parts, manufacture or workmanship:

    Product - Purchased new and unused, or Canon-refurbished (not second hand)Previous Warranty Period
    (applies to purchases up to 24th November 2019)
    Current Warranty Period
    (applies to purchases on or after 25th November 2019)
    Projectors (excluding lamps) & standard accessories 36 months 36 months
    Projector lamps 6 months 6 months
    Image Stabiliser binoculars 24 months 24 months
    PIXMA PRO printer range 24 months 24 months
    imagePROGRAF large format printers 24 months 24 months
    WG inkjet printer range 24 months 5 years
    Fixed lens cameras 24 months 24 months
    Cinema EOS products 24 months 24 months
    Interchangeable lens cameras (excluding Cinema EOS) 24 months 5 years
    Canon camera lenses (excluding Cinema EOS lenses) 24 months 5 years
    Digital video cameras (excluding Cinema EOS) 24 months 5 years
    All other consumer products and their standard Canon accessories 12 months 12 months

  2. Canon’s warranty does not cover:
    1. replacing consumables including drums, lamps, film, SD cards, ink, toner and paper;
    2. rubber rollers in scanners;
    3. any software included with the Products; or
    4. any malfunction or specific requirement of any other item of hardware or software you link to the Product.
  3. Canon’s warranty does not apply where damage is caused by external factors including:
    1. normal wear and tear;
    2. damage caused outside Canon’s control including accidents, electrical faults, power surges, internet connection fault, vandalism or burglary;
    3. your negligent or improper use of the Products including failing to follow operating instructions or providing an unsuitable environment;
    4. leaking batteries;
    5. liquid exposure (except for waterproof Products) or infiltration of foreign particles;
    6. repairs or modification of the Products except by Canon or its authorised service agents;
    7. using any other consumables, accessories, supplies, parts or devices (including batteries, tapes/cards, lenses and flash attachments) not conforming to Canon’s specifications; or
    8. shipping or other transit.
  4. Subject to your consumer rights, Canon excludes all liability in respect of the Product for any loss that is not reasonably foreseeable from a failure of the Product including liability for negligence, loss of your data, loss or damage to third party software, loss of expenditure associated with the Product, losses incurred while the Product is being repaired or during transit to or from Canon, or loss of enjoyment.
  5. This warranty is not transferable.

Making a Warranty Claim

The process for making claims differs by Product as described below. We may ask you for a written description of the problem, images or other relevant material. We may try to troubleshoot and resolve the problem with you first. Remember, please have your proof of purchase ready.

Projectors purchased in Australia

To make a claim, call Canon as soon as possible on 1300 799 604.

If Canon accepts your warranty claim, we will collect the Product to repair or replace any faulty parts or rectify any faulty workmanship at our cost but any costs to unmount it and/or securely and safely package it for delivery to Canon is at your cost (subject to consumer law rights).

Document scanners1, faxes2, micrographics and WG inkjet printer range purchased in Australia

  1 Does not apply to P series scanners
  2 Applies to laser fax models that can also be used as standalone printers

To make a claim, call Canon as soon as possible on 13 13 83.

If Canon accepts your warranty claim, we will (at our cost and subject to consumer law rights) repair or replace any faulty parts or rectify any faulty workmanship.

Where the Product is located:
a. in a 25km radius of a Canon direct service centre, Canon or its authorised services agents will perform warranty repairs using its reasonable commercial efforts to do so by the end of the day after Canon receives notice of the warranty claim (excluding weekends or public holidays); or
b. outside a 25km radius of a Canon direct service centre, a fee will be charged to provide on-site warranty services.

Inkjet printers (excluding PIXMA PRO, imagePROGRAF and WG inkjet ranges) purchased in Australia

To make a claim, call Canon as soon as possible on 1300 460 738 or submit a request at www.canon.com.au/support

If we need to examine the Product then, except as otherwise required under consumer law, you must pay for all packing, freight and insurance costs to ship the Product to Canon or its authorised service agent.

If Canon accepts your warranty claim after the Warranty Period, we will (at our cost and subject to consumer law rights) supply a replacement of the same or equivalent model (subject to availability).

If your warranty claim is not accepted, Canon or its authorised service agents may still be able to resolve your problem, where service is charged at our standard rates (only with your prior approval).

All other Products

To make a claim, call Canon or our authorised service agents as soon as possible on 13 13 83 or submit a request at www.canon.com.au/support

If we need to examine the Product then, except as otherwise required by consumer law, you must pay for all packing, freight and insurance costs to ship the Product to Canon or our authorised service agent.

If Canon accepts your warranty claim, we will (at our cost and subject to consumer law rights) repair or replace any faulty parts or rectify any faulty workmanship, either perform the work on-site or return the Product to you.

If your warranty claim is not accepted, Canon or our authorised service agents may still be able to resolve your problem, where service is charged at our standard rates (only with your prior approval) and either perform the work on-site or deliver the Products for repair at your cost.

Own it now, pay later

Features

EOS R6 - IS
World’s best Image Stabilization 8-stops1 with Coordinated Control IS.
EOS R6 - Dual Pixel AFII
The World’s fastest AF focusing speed of 0.05 seconds2. 100% autofocus (AF) frame coverage with Dual Pixel CMOS AF II.
EOS R6 -  ISO
Incredible low light shooting capabilities, up to 102,400 ISO. Achieve low luminance auto focus. Canon EOS’s first camera to offer Minimum EV for AF of EV-6.53.
EOS R6 - 20.1 Mega Pixel CMOS
20.1MP Full Frame CMOS sensor and DiG!C X processor for superior image quality and fast processing speeds
EOS R6 -  DIGIC X
DiG!C X Imaging Processor
EOS R6 -  DUAL CS
Dual SD Card Slots
EOS R6 - 20 Frames per Second
20.1MP Full Frame CMOS sensor and DiG!C X processor for superior image quality and fast processing speeds.
EOS R6 - Eye Detect
Maintain stable focus and securely track the subject with Eye Detect AF + Animal Detect AF, regardless of the distance and direction of the subject, or the subject’s movement.
EOS R6 - AF MultiController
The AF Multicontroller Joystick facilitates quick and intuitive selection and adjustment of the AF frame.
EOS R6 - LCD Monitor
3.2” 2.1 Million dot Vari-Angle LCD Touch Screen makes it easier to shoot from high and low angles, or shoot in portrait orientation.

Step into the new era

Enhance your shooting with unprecedented levels of speed, operational ease, image quality and low light shooting on the Full-frame Mirrorless R6.

5-Axis In Body Image Stabilizer (IBIS)

Image Stabilization is now possible when using non stabilized lenses. Combined with selected Canon RF lenses, IBIS works in tandem with lens-based Image Stabilizer to deliver coordinated control and reduce camera-shake blur up to an incredible 8 stops of shutter speed.

Dual SD Card Slots

Instant backup is possible by writing direct to both cards at the same time, or record one file type to one card and another type to the 2nd card.


Disclaimer

1Among all interchangeable-lens digital cameras. Based on Canon research as of 9th July 2020. 1Based on the CIPA standard, 8.0 stops with RF 24-105mm F4 L IS USM at a focal distance of 105mm. The RF 24-105mm F 4 L IS USM has Coordinated IS and most IS performance. 1Depending on the time of purchase, the lens firmware needs to be updated. 1The Canon EOS R6’s IS performance is the same as that of the Canon EOS R5.

2Among interchangeable-lens digital mirrorless cameras incorporating 35mm full-frame equivalent image sensors with phase-difference detection AF on the image plane and contrast-detection AF. Based on Canon research as of 9th July 2020. 2The Canon EOS R6’s AF speed is the same as that of the EOS R, EOS RP, and EOS R5. Available in the market. Based on Canon research as of 9th July 2020. 2Calculated based on the resulting AF speed measured according to the CIPA guidelines. Varies depending on the shooting conditions and the lenses used. (Internal measurement method: Focusing brightness: EV 12 (room temperature, ISO 100); Shooting mode: M; Lens used: RF24-105mm F4L IS USM (at a focal length of 24mm), Still photo shooting with shutter button operation; AF method: 1-point AF (with Center AF point); AF operation: One-Shot AF.)

3Among all Canon’s interchangeable-lens digital cameras. Based on Canon research as of 9th July 2020. 3According to Canon standard measuring method. During still photo shooting, with an f/1.2 lens, Center AF point, One-Shot AF, at 23°C/73°F, ISO100. 3Excluding RF lenses with Defocus smoothing Coating.

Selected shots from the EOS R6 Body

Accessories

Specifications

Specifications

HideShow
Barcode 4549292157307
Image Sensor Type (Size) Full Frame CMOS Sensor
No. of AF segments 1053
Continuous Shooting Speed Up to 12 fps mechanical and 20fps electronic
Wi-Fi / Bluetooth Yes / Yes
Effective Megapixels 20.1 megapixels
AF Working Range EV -6.5 - 20
LCD Monitor 3" LCD touch screen with approx 1.62 million dots
Movie Recording Size: Max Frame Rate 4K 60p
Imaging Processor DIGIC X
Dual Pixel CMOS AF Yes
Touch Screen Yes
ISO Speed 100-102400 (expanded)
Recording Media 2x SD Card
Battery LP-E6NH
Canon Log Yes
Still Image file types RAW, HEIF, JPEG

What's included

  • EOS R6 Body
  • Camera Cover
  • Camera Strap
  • Battery Charger LC-E6E
  • Battery Pack LP-E6NH (Bonus)
  • Battery Pack Cover
  • AC Cable

Downloads

Support FAQs

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