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24 Month Warranty

Manufacturer Warranty

Your purchase of Canon products* within Australia which is distributed by Canon Australia is covered by Canon’s warranty

*Excludes most business products (imageRUNNER & iR-ADV devices, Production Printers, Dream Labo), and business product accessories, including software solutions

Canon Manufacturer’s Warranty for Consumer Imaging Products

(applies to purchases made on or after 25th November 2019 )

This warranty applies to the Canon consumer product categories listed below (Products) purchased in Australia from Canon Australia Pty Ltd or their respective authorised distributors, dealers or retailers.

Canon-branded products purchased from other sources (including ‘grey’, ‘parallel’ or ‘direct’ imports) are not covered by this warranty. They may come with a different warranty offered by the retailer or relevant sales company based in another country.

You will need proof of purchase to make a warranty claim so please keep your receipt and this warranty card safe. You can also register your product on our website as a record of your purchase.

Consumer Guarantees

You may have rights under applicable Australian consumer laws.

For goods supplied in Australia only: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Canon manufacturer’s warranty

In addition to your consumer rights, Canon offers the following manufacturer’s warranty:

  1. With normal use and service, during the Warranty Period stated below, Canon warrants the Products will be free from defects arising wholly or substantially from faulty parts, manufacture or workmanship:

    Product - Purchased new and unused, or Canon-refurbished (not second hand)Previous Warranty Period
    (applies to purchases up to 24th November 2019)
    Current Warranty Period
    (applies to purchases on or after 25th November 2019)
    Projectors (excluding lamps) & standard accessories 36 months 36 months
    Projector lamps 6 months 6 months
    Image Stabiliser binoculars 24 months 24 months
    PIXMA PRO printer range 24 months 24 months
    imagePROGRAF large format printers 24 months 24 months
    WG inkjet printer range 24 months 5 years
    Fixed lens cameras 24 months 24 months
    Cinema EOS products 24 months 24 months
    Interchangeable lens cameras (excluding Cinema EOS) 24 months 5 years
    Canon camera lenses (excluding Cinema EOS lenses) 24 months 5 years
    Digital video cameras (excluding Cinema EOS) 24 months 5 years
    All other consumer products and their standard Canon accessories 12 months 12 months

  2. Canon’s warranty does not cover:
    1. replacing consumables including drums, lamps, film, SD cards, ink, toner and paper;
    2. rubber rollers in scanners;
    3. any software included with the Products; or
    4. any malfunction or specific requirement of any other item of hardware or software you link to the Product.
  3. Canon’s warranty does not apply where damage is caused by external factors including:
    1. normal wear and tear;
    2. damage caused outside Canon’s control including accidents, electrical faults, power surges, internet connection fault, vandalism or burglary;
    3. your negligent or improper use of the Products including failing to follow operating instructions or providing an unsuitable environment;
    4. leaking batteries;
    5. liquid exposure (except for waterproof Products) or infiltration of foreign particles;
    6. repairs or modification of the Products except by Canon or its authorised service agents;
    7. using any other consumables, accessories, supplies, parts or devices (including batteries, tapes/cards, lenses and flash attachments) not conforming to Canon’s specifications; or
    8. shipping or other transit.
  4. Subject to your consumer rights, Canon excludes all liability in respect of the Product for any loss that is not reasonably foreseeable from a failure of the Product including liability for negligence, loss of your data, loss or damage to third party software, loss of expenditure associated with the Product, losses incurred while the Product is being repaired or during transit to or from Canon, or loss of enjoyment.
  5. This warranty is not transferable.

Making a Warranty Claim

The process for making claims differs by Product as described below. We may ask you for a written description of the problem, images or other relevant material. We may try to troubleshoot and resolve the problem with you first. Remember, please have your proof of purchase ready.

Projectors purchased in Australia

To make a claim, call Canon as soon as possible on 1300 799 604.

If Canon accepts your warranty claim, we will collect the Product to repair or replace any faulty parts or rectify any faulty workmanship at our cost but any costs to unmount it and/or securely and safely package it for delivery to Canon is at your cost (subject to consumer law rights).

Document scanners1, faxes2, micrographics and WG inkjet printer range purchased in Australia

  1 Does not apply to P series scanners
  2 Applies to laser fax models that can also be used as standalone printers

To make a claim, call Canon as soon as possible on 13 13 83.

If Canon accepts your warranty claim, we will (at our cost and subject to consumer law rights) repair or replace any faulty parts or rectify any faulty workmanship.

Where the Product is located:
a. in a 25km radius of a Canon direct service centre, Canon or its authorised services agents will perform warranty repairs using its reasonable commercial efforts to do so by the end of the day after Canon receives notice of the warranty claim (excluding weekends or public holidays); or
b. outside a 25km radius of a Canon direct service centre, a fee will be charged to provide on-site warranty services.

Inkjet printers (excluding PIXMA PRO, imagePROGRAF and WG inkjet ranges) purchased in Australia

To make a claim, call Canon as soon as possible on 1300 460 738 or submit a request at www.canon.com.au/support

If we need to examine the Product then, except as otherwise required under consumer law, you must pay for all packing, freight and insurance costs to ship the Product to Canon or its authorised service agent.

If Canon accepts your warranty claim after the Warranty Period, we will (at our cost and subject to consumer law rights) supply a replacement of the same or equivalent model (subject to availability).

If your warranty claim is not accepted, Canon or its authorised service agents may still be able to resolve your problem, where service is charged at our standard rates (only with your prior approval).

All other Products

To make a claim, call Canon or our authorised service agents as soon as possible on 13 13 83 or submit a request at www.canon.com.au/support

If we need to examine the Product then, except as otherwise required by consumer law, you must pay for all packing, freight and insurance costs to ship the Product to Canon or our authorised service agent.

If Canon accepts your warranty claim, we will (at our cost and subject to consumer law rights) repair or replace any faulty parts or rectify any faulty workmanship, either perform the work on-site or return the Product to you.

If your warranty claim is not accepted, Canon or our authorised service agents may still be able to resolve your problem, where service is charged at our standard rates (only with your prior approval) and either perform the work on-site or deliver the Products for repair at your cost.

Bundle Overview

Tax Time Bundle

Features

  • App Connected
  • Message in Print
  • Borderless Prints - TS3160
  • Wireless Printing
  • Auto Power On/Off
  • Quiet Mode
  • Easy Ink Delivery System

The PIXMA HOME TS3165 is an All-In-One colour printer, scanner and copier with Wi-Fi connectivity – ideal for casual home users. It’s glossy grid pattern design is resistant to fingerprints and scratches, perfect for all members of the household. The 1.5 inch LCD screen makes it super easy to print borderless photos from this printer.

Simple to Use
The Canon PIXMA HOME TS3165 is a versatile All-In-One printer built for all your everyday printing needs. From text-heavy documents to colour photographs, this Wi-Fi-enabled multifunction printer is housed in a compact, desk-friendly design with individual connectivity buttons for ease of use.

Print High Quality
Whether you are printing sharp text or beautiful photos, the PIXMA HOME TS3165 uses our FINE cartridge system to produce crisp document text and high-quality images. You can even print borderless images up to 5”x7” size.

Connect & Print Wirelessly
Reduce the amount of cords around the house with wireless connectivity, which supports PIXMA Cloud Print and other applications such as Apple AirPrint, Google Cloud Print enable printing from mobile devices. 

The LS-123K offers basic functions in a versatile design that brightens up homes and offices.

This paper is ideal for printing vivid photos and crisp text with a matte finish. This paper is also suitable for creative uses such as party invitations, greeting cards and scrapbooking. A Quality matte finish for all your creative uses.

Specifications

Specifications

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Barcode 4549292092981
Printing Resolution 4800 x 1200 dpi

Print

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Printing Resolution (Horizontal x Vertical) 4800 (horizontal) x 1200 (vertical) dpi
Print Speed Documents: B&W: 7.7ipm, Colour: 4.0ipm [1]
Ink Type FINE Cartridge
Ink Tanks PG-645 BK, CL-646
XL Ink Tanks PG-645XL BK, CL-646XL
Ink Yield: A4 PGI-645BK (180)
CL-646 (180)
XL Ink Yield: A4 PGI-64XL BK (400)
CL-646XL (300)
Borderless Printing Top/Bottom/Right/Left margin: each 0 mm
(Supported Paper Size: 4"x6, 5"x7, Square (5" x 5")
Bordered Printing Top margin: 3 mm, Bottom margin: 5 mm
Left/Right margin: each 3.4 mm (LTR/LGL: Left: 6.4 mm, Right: 6.3 mm
Paper Capacity Plain paper: A4, A5, B5, LTR = 60 sheets, LGL = 10 sheets
Paper Sizes A4, A5, B5, Letter, Legal, 4”x6”, 5”x7”, Square (5”x5”), Custom size (width 101.6mm – 215.9mm, length 127mm – 676mm)
Paper Sizes 4" x 6", 5" x 7", A5, A4, B5, Legal, Letter, Square (5”x5”)*30
Supported Paper Weights Plain Paper: 64-105 g/m2 , Canon specialty paper: max paper weight : approx. 275 g/m2 (Photo Paper Plus Glossy II PP-201)

Network

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Protocol TCP/IP
Wireless LAN Network Type IEEE802.11n/IEEE802.11g/IEEE802.11b
Frequency Band / Channel 2.4GHz, 1-13 [6]
Wireless LAN Range Indoor 50m (depending on the transmission speed and conditions)
Security WEP64/128bit, WPA-PSK(TKIP/AES, WPA2-PSK(TKIP/AES)
Wired LAN Network Type IEEE802.11n/IEEE802.11g/IEEE802.11b
Mobile Phone/Tablet Printing Available
Camera/Memory Card Printing N/A

Copier

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Speed sFCOT/ Colour Simplex Approx. 27 sec
sESAT / Colour Simplex Approx. 3.0 ipm [4]
Multiple Copy 1-20 pages (black/ colour)

Scanner

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Scanner Type Flatbed
Scanning resolution 1200 x 2400 dpi [2]
Scanning Speed A4 Colour/ 300 dpi – Approx. 14 seconds [3]
Scanning Bit Depth (Input/ Output) Grayscale; 16bit/8bit
Colour: RGB each 16bit/8bit

PIXMA Cloud Link

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For Smart Phone or Tablet Available (for Android/Amazon device)
Apple Air Print Available
PIXMA Cloud Link Available
PIXMA Inkjet/SELPHY app Available
Smart Device Plug In Available

General Features

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Interface High Speed USB (USB cable not included)
Power Source AC100 - 240V, 50/60Hz
Power Consumption Standby (scanning lamp is off) USB connection to PC: approx. 1.7, OFF: Approx. 0.3W, Copying (USB connection to PC) approx. 11W8
Operating Environment Temperature: 15 - 30°C  Humidity: 10 - 80%RH (no dew condensation) [5]
Dimensions (W x D x H) Approx. 435 x 316 x 145 mm
Weight Approx. 3.9kg
Quiet Mode Available

Notes

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general Some printer functions may not work unless full set of Canon Genuine inks are used. Some functions require an internet connection or WiFi – USB cable not included.
Print Speed 1. Document print speeds are the averages of ESAT in Office Category Test for the default simplex mode, ISO/IEC 24734. Print speed may vary depending on system configuration, interface, software, document complexity, print mode, page coverage, type of pap
Ink Yield Declared yield value in accordance with ISO/IEC 24711. Values obtained by continuous printing. Ink yield may vary depending on texts/photo printed, applications software used, print mode, combination of the ink tank /ink cartridge size and type of paper.
Copy Speeds Copy Speeds are the average of sFCOT and sESAT, ISO/IEC29183, Copy speed may vary depending on document complexity, copy mode, page coverage, type of paper used etc.. and does not take into account warming-up time.
Scanning Resolution Optical resolution is measure of maximum hardware sampling resolution, based on ISO 14473 standard.
Scanning Speed Colour documents scan speed is measured with ISO/IEC29183 target A. Scan speed indicates the time measured between pressing the scan button of the scanner driver and the on-screen status display turns off. Scan speed may vary depending on system configura
Frequency Band / Channel 1-11 in US, CND, LTN, BRA, TW and HK
Recommended Environment For the temperature and humidity conditions of papers such as photo paper, refer to the paper's packaging or the supplied instructions.

Specifications

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Barcode 4549292008555

Specifications

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Barcode 4960999271972
Sheet Size 4" x 6"
Sheet Weight 170gsm
Pack Size 20 Sheets

What's included

  • PIXMA HOME TS3165
  • Orange Office Calculator LS-123K
  • Matte Photo Paper 4"x6" (120 Sheets)

Compatibility & Support

Support FAQs

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